A GE refrigerator door not closing properly can lead to temperature fluctuations, food spoilage, and higher energy bills. If your fridge door won’t stay shut, seems misaligned, or doesn’t form a proper seal, there are several potential causes—some simple, others requiring a bit more effort to fix.
From dirty door gaskets to loose hinges, let’s explore the most common reasons why your GE refrigerator door is not closing and how you can fix each issue to keep your fridge running efficiently.
Why Is My GE Refrigerator Door Not Closing?
A refrigerator door that won’t close can be frustrating, but in most cases, the issue can be diagnosed and fixed at home. Whether it’s an obstruction inside the fridge, a misaligned hinge, or a faulty door seal, identifying the root cause is the first step to restoring a proper seal.
Below are five common reasons why your GE refrigerator door won’t stay closed and step-by-step solutions to fix each problem.
1. Obstructed Door or Overloaded Shelves
Sometimes, the issue is as simple as an item inside the refrigerator preventing the door from closing properly. Large food containers, bottles in the door bins, or frozen items sticking out from the freezer can all interfere with the door’s ability to seal.
How to Fix It:
- Check for obstructions: Open your fridge and inspect the shelves and door compartments for anything sticking out.
- Rearrange items: Make sure large containers, like milk jugs or juice cartons, aren’t positioned in a way that pushes against the door.
- Reduce door bin weight: Heavy items in the door bins, such as gallon-sized containers, can cause the door to sag over time. Move heavier items to interior shelves.
- Inspect the freezer: If your model has a top or bottom freezer, check for ice buildup or frozen food that might be preventing the door from closing fully.
2. Dirty or Worn-Out Door Gasket
The rubber gasket around your refrigerator door helps create an airtight seal to keep cold air inside. If this gasket gets dirty, worn out, or cracked, it won’t seal properly, leading to a GE refrigerator door not closing all the way.
How to Fix It:
- Clean the gasket:
- Mix warm water with mild dish soap.
- Use a soft cloth or sponge to wipe down the gasket, removing dirt and sticky residue.
- Dry thoroughly with a clean towel.
- Check for damage:
- Run your hand along the gasket to feel for any cracks, tears, or areas where it is loose.
- Close the fridge door on a dollar bill and try to pull it out. If it slides out easily, the gasket is no longer sealing properly.
- Replace the gasket if necessary:
- Order a replacement gasket that matches your GE refrigerator model.
- Remove the old gasket by pulling it away from the door.
- Install the new gasket by pressing it firmly into the groove around the door edge.

3. Refrigerator Isn’t Level
If your fridge isn’t level, the door may swing open on its own or fail to stay shut. This is especially common in older homes with uneven floors or after moving the fridge to a new location.
How to Fix It:
- Check if the fridge is level:
- Place a bubble level on the top of the refrigerator.
- Check both side-to-side and front-to-back leveling.
- Adjust the refrigerator feet:
- Locate the adjustable legs at the front bottom corners of the fridge.
- Use a wrench to raise or lower the legs until the fridge is level.
- If your model has wheels instead of legs, you may need to use shims or a sturdy board to balance it.
- Ensure the front is slightly higher than the back:
- Many refrigerators are designed to tilt slightly backward so the door naturally closes on its own.
- Adjust the front leveling legs slightly higher than the rear legs to help the door shut automatically.
4. Loose or Misaligned Hinges
Frequent opening and closing of the fridge can cause door hinges to loosen over time, leading to a GE refrigerator door that doesn’t close properly. If the door seems uneven or doesn’t align with the fridge body, the hinges may need adjusting.
How to Fix It:
- Inspect the hinges:
- Open the fridge and examine the top and bottom hinges for any loose screws.
- Check if the door appears misaligned when shut.
- Tighten the hinge screws:
- Use a screwdriver to tighten any loose hinge screws.
- Test the door after tightening to see if it closes properly.
- Adjust the door position:
- If the door still doesn’t close, slightly loosen the hinge screws, shift the door into proper alignment, and then retighten.
- For models with adjustable hinges, follow the manufacturer’s instructions to reposition the door.
- Replace worn hinges if necessary:
- If the hinges appear bent or damaged, you may need to replace them with new ones designed for your specific GE refrigerator model.
5. Faulty Door Closure Mechanism
Some GE refrigerator models have a built-in door closure mechanism, such as a spring-loaded cam, that helps ensure the door seals tightly. If this part wears out or breaks, the door may not stay shut.
How to Fix It:
- Identify the closure mechanism:
- Look near the hinge area to check if your model has a door-closing cam or spring.
- If the door makes a clicking sound when opening or closing, this part may be worn out.
- Replace the door-closing cam:
- Order a replacement cam that matches your refrigerator model.
- Remove the hinge cover and unscrew the old cam.
- Install the new cam, secure it with screws, and reattach the hinge cover.
If the door closure mechanism is broken beyond a simple fix, professional repair may be needed.
If your GE refrigerator door is still not closing properly, don’t let the problem go unchecked. A poorly sealed door can lead to food spoilage and increased energy costs. Ortega’s Appliance Service provides expert GE refrigerator and freezer repair to get your fridge working like new. Contact us today for fast, reliable service!